Frequently Asked Questions

Yes. United Protection Solutions (Pty) Ltd is fully registered with PSiRA (Private Security Industry Regulatory Authority), PSiRA Reg No: 3266778. All our security personnel are individually accredited as required by law, giving you complete peace of mind regarding compliance.

Absolutely. We tailor all our packages to suit each client's specific requirements and budget. No two clients are the same, and we believe your security solution should not be either. Contact us for an obligation-free quote or risk assessment.

All client data is protected by state-of-the-art security measures including Two-Factor Authentication (TFA) and full system monitoring. Essential information is only accessible to Senior Staff when needed, with bulk client data restricted to Executive Management.

All staff undergo continuous training and evaluations relevant to their operational role. Guards, Close Protection Officers, Operations Centre staff, and Management also receive specific training on the POPI Act and its application in the security industry.

Yes. All staff undergo strict screening before being employed and before being assigned to any client. This includes SAPS criminal record checks, financial screening, and regular polygraphing. Background checks are an ongoing requirement, not just a once-off process.

We are based in Cape Town (our head office) and cover operations across South Africa, including Johannesburg, Pretoria, and Gqeberha (Port Elizabeth). For enquiries anywhere in South Africa, please contact us directly and we will discuss the best solution for your needs.